Follow these recommendations to ensure a good co-viewing session to all participants

Checking your presentation

  • Make sure your experience doesn’t start with an autoplay video because the playback will be out of sync for newcomers
  • If you want to display the avatar, make sure the project starts with a 2D scene (instead of a 360 photo or video)
  • Shorten your link when sharing it with other participants using a free URL shortener tool such as bit.ly. This will be useful for participants joining from their VR headset as they will need to log the URL in their browser

Technical check before starting your session

  • Be sure your VR headset is fully charged as a low battery headset might decrease the performance
  • Use headphones to keep everyone immersed into the experience and avoid potential echo loop
  • Check your internet connexion is the strongest available. All technical requirements here.
  • Check your browser is up to date. Oculus Browser recommended in VR and Google Chrome on Desktop.

Other Tips and troubleshooting
 

  • If you cannot see nor hear a participant, this may be caused by a WebRTC issue. Please refer to WebRTC troubleshootings details here.
  • If your VR headset and/or controller battery is running low, open the same link on your Desktop to continue the session
  • In case you find a lot of echo, ask participants to use headphones as this may be the primary for the echo to occur. If not possible ask the participant to mute him/herself
  • For best performance in VR, use 6 Dof headsets such as the Oculus Quest with Oculus Browser

For seamless audio transition from a video conferencing tool to Wonda VR Space with your participant, we suggest you keep the audio microphone activated on the video conferencing tool everyone is using and ask every participants to enter in mute mode in the VR co-viewing session.

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